“Formulated for Practice Evolution”
SMMC Prepaid Dental Health Plan routing, Medicaid managed care rules, and Florida’s payer maze don’t forgive out-of-state guesswork; your denied claims do. TransDental’s 1,100+ certified dental billing specialists own your entire revenue cycle, from eligibility to payment posting, so you focus on patients and we focus on getting you paid.
Florida’s SMMC 3.0 Dental Plan Transition
Florida’s Retiree and Medicare Advantage Dental Complexity
DSO Expansion and the Florida Multi-Location Billing Challenge
HIPAA and Florida’s Health Information Protections
TransDental is not a generalist billing company. Our model combines an 1,100+ person in-house team with RPA automation purpose-built for dental billing, specifically to catch what manual-only processes routinely miss. Every workflow is designed around real payer environments, not adapted from a generic template. That is the difference between a billing partner and a billing solution.

Billing companies are typically either fully manual or heavily automated. TransDental uses both. Our RPA handles high-volume, repetitive tasks, while our billing specialists handle what requires clinical or contractual judgment. The combination is what keeps our first-pass rate consistently at 96–98%.

Every payment is reconciled against your contracted rate, line by line, across every payer. When Delta Dental of Florida or any commercial carrier pays below the agreed fee on a specific plan type, we flag it and file the appeal within 14 days. Most practices only catch outright denials. We go further.

Before every Florida Medicaid dental claim goes out, we confirm the patient’s current SMMC dental plan enrollment (DentaQuest or Liberty Dental), format the claim for that specific plan’s portal, and include the documentation that plan requires. When a patient’s plan assignment changes, we catch it before it becomes a rejection.

Claims processed within 48 hours of receipt. No setup fee, no monthly minimum, no long-term contract, and no hidden costs buried in the fine print. Our fee is a nominal percentage of what we successfully collect from payers on your behalf. We only earn when you get paid, which means our incentives are aligned with yours from day one.
TransDental is not a clearinghouse or a claim-submission portal. We are your complete outsourced dental revenue cycle management department handling every step from eligibility verification to final payment posted to your ledger.

Coverage and benefits are confirmed before every appointment so claims go clean and no one gets caught by an expired SMMC dental plan assignment or a lapsed commercial policy at claim time.

Clean CDT coding combined with Florida payer-specific scrubbing and a 48-hour turnaround. Claims go out right the first time.

Outstanding balances pursued systematically for every claim over $50 with every Florida payer. Average resolution time of 18–25 days.

DentaQuest Florida, Liberty Dental Plan, Delta Dental of Florida, Cigna, Aetna, and commercial carriers statewide. We handle applications, follow-ups, and re-credentialing so your providers stay in-network.

Our AI-powered Robotic Process Automation eliminates manual data entry, catches CDT errors, and delivers up to 30% additional revenue recovery.

The right starting point if you're not ready to fully outsource yet. In this complimentary audit, we show you exactly what your current billing is costing you.
All billing companies are not built the same. Before you decide, see exactly what you’re getting by partnering with TransDental.
01
An in-house biller knows your practice; not Florida’s SMMC dental enrollment nuances, Liberty Dental’s prior authorization requirements, or how to route an unfamiliar Medicare Advantage dental rider. Turnover resets that knowledge. Ours doesn’t.
Most billing companies submit claims. They won’t reconcile every EOB against your contracted rate, flag SMMC dental plan routing errors, or chase the revenue that a clean submission still leaves uncollected. TransDental does all of it.
Most billing companies are a service. TransDental is a system. RPA catches what humans miss at volume. Experienced billers catch what automation can’t judge. The result is a first-pass acceptance rate that consistently holds between 96–98%.
We review your claims, A/R, and denial patterns at zero cost. Most Florida practices find 5–10% in hidden revenue leakage.
We connect directly to Dentrix, Eaglesoft, or your existing PMS. No migration, no new systems, no disruption.
Claims out in 48 hours, every denial worked, every payment reconciled. Full real-time visibility into your revenue cycle.
Three steps. No disruption. No risk.
We review your claims, A/R, and denial patterns at zero cost. Most Florida practices find 5–10% in hidden revenue leakage.
We connect directly to Dentrix, Eaglesoft, or your existing PMS. No migration, no new systems, no disruption.
Claims out in 48 hours, every denial worked, every payment reconciled. Full real-time visibility into your revenue cycle.
We don’t publish named case studies because most clients prefer to keep billing performance private. What we can share is what the numbers look like across practices with comparable payer profiles.
Based on aggregated results across dental practices in comparable payer environments.
A general dentistry practice came to us with a ~10% denial rate, 35% of A/R past 90 days, and SMMC Medicaid dental claims being submitted to the wrong plan following the February 2025 MCNA exit. Their front desk was spending 2–3 hours daily on billing follow-up with inconsistent results.
Our dental billing specialists are fully versed in the submission rules, fee schedules, timely filing deadlines, and appeal processes for every significant payer active in Florida. National billing companies frequently stumble on the SMMC dental plan structure, miss the documentation differences between Liberty Dental and DentaQuest, and fail to identify when a patient’s Medicare Advantage plan carries a dental rider that requires a separate billing protocol. We don’t.
Administers full-benefit SMMC dental coverage statewide. We resolve MCNA migration credentialing gaps before they become write-offs.
Liberty’s DPIP offers 140% reimbursement for qualifying services. We ensure eligible practices capture every enhanced rate available.
PPO, Premier, and HMO plans reimburse at different rates. We reconcile every EOB against contracted rates before it closes.
Dominant across all 67 counties, plan riders can shorten filing windows. We review each plan type at submission, not after denial.
Cigna’s 2025 update cut timely filing to 90 days. A missed Florida submission is a permanent write-off. We file in 48 hours.
Cigna’s 2025 update cut timely filing to 90 days. A missed Florida submission is a permanent write-off. We file in 48 hours.
Humana’s 90-day filing window is among Florida’s shortest. We flag every Humana claim at day 60, not day 91.
We have a team that handles Florida claims daily and knows that Liberty Dental and DentaQuest use different authorization thresholds for the same endodontic procedures, that BCBS of Florida allows up to one year for in-network timely filing while Humana caps most dental claims at 90 days, and that Medicare Advantage dental riders from the same carrier can have materially different benefit structures depending on which employer group or individual plan the patient enrolled through.
High SMMC volume, Medicare Advantage complexity, and DSO expansion define Florida’s most billing-intensive market.
Rapid DSO consolidation mixes high commercial volume with SMMC caseloads and post-acquisition credentialing gaps.
Tourism-driven patient turnover makes point-of-service eligibility verification and uncredentialed provider resolution a constant requirement.
Growing military and civilian populations make TRICARE dental billing a routine, not specialty, workflow here.
Every Florida practice qualifies.
If your city isn’t listed, it’s coming. Reach out now and we’ll onboard your practice without delay.
Whether you practice in Broward County or Escambia County, TransDental knows your payers, your plans, and exactly how to get your claims paid.
Florida dental practices operate under HIPAA and under Florida’s own statutory and administrative frameworks, including Florida Statutes § 456.057 (patient records access and transfer), § 466.018 (dentist of record and record-keeping obligations), and Florida Administrative Code Rule 64B5-17.002 (minimum written dental record content). Any billing partner handling your patient data must satisfy all of it. TransDental is independently certified under HIPAA and holds AICPA SOC 2 Type II certification.

All patient data is encrypted end-to-end, satisfying HIPAA Security Rule technical safeguards and Florida’s patient records privacy requirements under § 456.057. Every data transmission meets the highest applicable standard, not just the minimum.

Only credentialed TransDental personnel can access your practice data, eliminating the internal access vulnerabilities that turn in-house billing into a compliance liability most Florida practice owners don’t realize they are carrying until it is too late.

Our AICPA SOC 2 Type II certification is independently audited and renewed annually. Everything is documented and third-party verified. Your Florida practice’s liability exposure is measurably reduced from day one of our partnership.
In-house billing looks cheaper on paper. It rarely is. Between staffing overhead, turnover, training costs, and the revenue lost to unworked denials, most Florida practices are spending far more than they realize and collecting far less than they should. TransDental’s fee is a percentage of what you actually collect. That is the whole model.
Average Florida salary
*Salary benchmarks based on Florida BLS/ZipRecruiter data. Results vary by practice size and payer mix.
Our free audit covers denied claims, SMMC dental plan routing errors, and underpayments. No obligation! No pitch!
Denied claims. Aging A/R. Unbilled hours. That’s your uncollected money. TransDental recovers it. Most Florida practices find 5–10% in hidden leakage.
Start with the audit. We review your current claims, A/R aging, and denial patterns at no cost and no commitment. You’ll know exactly what’s recoverable before you decide anything.