Denied Claims With No Dedicated Follow-Up Owner.
A/R Aging Past 90 Days With No Escalation Protocol.
Fragmented Billing With No Single Accountability Owner.
Every claim gets direct specialist outreach, not batch correspondence. We contact each payer, verify claim status, identify the reason for non-payment, and document every interaction with a timestamp and resolution path.
Formal appeals filed with procedure notes, periodontal charts, X-rays, medical necessity documentation, and appeal letters referencing specific contract language. Every contractual appeal right exhausted before a denial is accepted as final.
Full forensic audit of every open balance, denial reason, and payer; identifying recoverable claims, underpayments, and collection risk. Written report within 48 hours. Most practices find $30,000–$80,000 they had stopped expecting.
We fix the actual problem. Administrative denials get corrected demographics. Clinical denials get supporting documentation. COB denials get correct sequencing. Coding errors get CDT-certified review. Every corrected claim is built to pass on resubmission.
Every underpayment identified, calculated against contracted rates, and disputed formally. Recovery cycle closes with a complete reconciliation report showing every account worked, payment recovered, and write-off decision documented.
Not all aged A/R looks the same, and blanket recovery attempts on mixed aging buckets without category-specific strategy produce inconsistent results. TransDontics classifies every account by denial type, aging status, payer behavior, and recovery probability before a single outreach call is made. Here is every category we work:
Acceptance rate tracked by provider, case value, and procedure category, revealing which providers, plan sizes, and procedure types are leaving the most production on the table.
Customized billing solutions based on your specialty
Are you ready to combine AI speed with the persistence of human expertise? Start with a complimentary 12-month billing audit; no strings attached.
Expert CDT coding, clean claim submission, and aggressive denial management by specialty-certified billers. 98% first-pass clean claim rate.
Get in-network faster. We handle all payer paperwork, CAQH maintenance, renewals, and compliance tracking so you start seeing insured patients.
Robotic process automation eliminates manual repetitive tasks. Eligibility checks, reminders, and daily reports run without human intervention, 24/7.
Full revenue cycle coverage from patient registration to final payment. We manage all claims, close every gap, and maximize your collections.
Strategic oversight of your practice’s operational and financial performance. We track collections, payer mix, and productivity metrics
Complete front office billing support covering patient billing inquiries, insurance comms, prior auth, and appointment-linked verification.
HIPAA-compliant dental transcription delivered fast and accurately. Clinical notes, procedure documentation, and patient records are transcribed.
We review your last 12 months, find your top 3 revenue leaks, and show you exactly what we fix. Practices often discover recoverable revenue.
Cost Structure
Net Collection Rate
90-Day A/R Reduction
Denial Follow-Up Rate
Underpayment Recovery
Aged A/R Recovery
Payer-Specific Expertise
Reporting Frequency
$55K–$75K+ per FTE + benefits + training
82% industry average
Continues growing without escalation
~70% nationally — 30% never resubmitted
Accepted without challenge
Written off after 90–120 days
One generalist working all payers
Monthly — often incomplete
Performance-based
98% of billed revenue collected
30%+ within first billing quarter
100% — every denial worked to resolution
Audited and disputed every cycle
60–80% of 90-day+ balances recovered
500+ practices — payer behavior mapped
Weekly — account-level detail
Whatever dental insurance you accept, we’ve got you covered. Transdontics billing experts navigate every major dental insurance network with 15+ years of payor expertise.
Most denial types carry appeal rights; administrative errors, clinical necessity denials, downcodes, alternate benefit substitutions, timely filing exceptions, and underpayments against contracted fee schedules. Denials without appeal pathways are rare and documented with full rationale in your weekly recovery report.
We work natively inside Dentrix, Eaglesoft, Open Dental, Curve Dental, Dentrix Ascend, DentiMax, Carestream, iDentalSoft, Oryx, tab32, and 18+ additional platforms. No data migration, no credential sharing, no workflow disruption; we access only the billing and A/R data required to complete the recovery engagement.
Specific, verified outcomes, not generic praise. Every metric sourced from client data.
In the first 60 days, TransDontics recovered $18,400 in claims our team had written off as uncollectable. They caught 47 denied claims we had given up on. The Dentrix integration was seamless as they were billing the same day.
General Dentist · Austin, TX
I was spending 3 hours a day chasing orthodontic claims. TransDontics took over and our denial rate dropped from 22% to under 4% in three months. The multi-visit treatment plan billing alone recovered $31K we had been losing annually.
Orthodontist · Los Angeles, CA
We run 3 oral surgery locations on Eaglesoft. The OMS anesthesia cross-coding was a mess; TransDontics cleaned it up in week one. Collections are up 11% across all three locations.
Oral Surgeon · Dallas, TX
12-month forensic claims and A/R aging review
Written denial breakdown with recovery pathways
Recoverable revenue estimate from actual claims data
Underpayments identified against contracted fee schedules
Custom recovery strategy for your specialty and payer mix
Dedicated specialist assigned from day one
