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Dentrix Dental Billing Services That Eliminate Denials and Recover Every Dollar

TransDontics delivers end-to-end dental RCM natively inside your Dentrix environment. No data exports, no duplicate workflows, no hand-offs. From pre-appointment eligibility through final payment posting, one dedicated team owns your entire revenue cycle.

Live in 24 Hours

1,100+ Certified Billers

Serving Nationwide

Pay Only When We Collect

ISO 27001
HIPAA COMPLIANT
AICPA SOC 2
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The TransDontics Difference

Dentrix Gives You Powerful Billing Tools. Most Practices Use 40% of Them.

Dentrix is built for practices that want complete control over every layer of their revenue cycle. The problem is that realizing that control requires specialists; not coordinators splitting their attention between the front desk, the phone, and the Office Manager. TransDontics deploys certified Dentrix specialists directly inside your Family File, Ledger, and eClaims workflows so that every capability Dentrix offers is actually working for your bottom line.

We operate inside your Dentrix environment

Dentrix's claims tools show you what's aging & we collect

In-house Dentrix billing leaves 14–18% of revenue uncollected

The TransDontics Standard

The Numbers Dentrix Practices Care About

We do not ask you to take our word for it. Here is what 200+ dental practices across all 50 states consistently see when TransDontics takes over their Dentrix revenue cycle.
Processed Claim Value
$ M+
Avg. A/R Collection Time
0 Days
Turn Around Time (TAT)
0 Hours
Client Retention Rate
0 %
Annual Claims
0 .7M+
First-Pass Claim Rate
0 %
Avg. Revenue Growth
8 - 9 %
Avg. Denial Reduction
0 %
The Dentrix Revenue Problem

Dentrix Gets the Claim Out. We Make Sure It Gets Paid!

More than 35,000 dental offices rely on Dentrix to schedule, document, submit claims, and track A/R. It is purpose-built and tightly integrated with the billing workflows most practices have run for years. The problem begins the moment a claim clears eCentral. That is where revenue stops being a software problem and becomes a specialist problem and most practices are quietly hemorrhaging money at exactly that handoff point.

The Dentrix Revenue Leak Has Three Sources

Eligibility That Stops at the Surface

Dentrix confirms active coverage. It doesn’t surface frequency limitations, missing pre-authorizations, or the downcoding patterns major payers quietly apply to specific CDT ranges. Treat the eligibility summary as a full benefits picture and claims come back denied.

What It Costs You

A practice producing $1.2M annually loses an estimated $28,000–$48,000 per year to eligibility-related denials; entirely preventable with a full benefits breakdown completed before the patient sat in the chair.

A Denial Queue That Nobody Has Time to Work

Dentrix surfaces aging claims in its Outstanding Claims Report. What it cannot do is dedicate a specialist to work those denials while your front desk manages check-ins, scheduling calls, and treatment questions. Industry data confirms 30% of denied claims are never resubmitted and age into permanent write-offs.

What It Costs You

For a practice running a 15% denial rate on $1.2M in annual production, 30% of unworked denials represents roughly $54,000 in annual revenue lost; not because of payer decisions, but because nobody had the bandwidth to fight for it.

CDT Coding That Depends on Who's at the Desk Today

Accurate CDT coding requires a specialist who understands how payers adjudicate specific procedures. Most practices rely on a coordinator managing competing responsibilities. Undercoding, upcoding flags, and bundling errors erode net collections without generating a single denial notice.

What It Costs You

The gap between the industry’s 75% first-pass clean claim rate and TransDontics’ 98% benchmark represents $60,000–$80,000 in collectible annual revenue that imprecise CDT coding quietly forfeits without triggering a single Dentrix alert.
The TransDontics Difference.

What Full-Cycle Dentrix RCM Actually Looks Like.

Most dental billing companies work around your Dentrix environment; requesting exports, spreadsheet transfers, or separate portal credentials. TransDontics operates directly inside your Dentrix G7 instance, in the same ledgers, claim queues, and insurance plans your team uses daily. No parallel systems. No reconciliation gaps.

Expert CDT Coding & Pre-Submission Review

Every claim is coded by a certified specialist and cleared for code accuracy, documentation, attachments, and fee schedule alignment before it exits eCentral.

Same-Day Payment Posting to Your Dentrix Ledger

EOBs and ERAs post to your Dentrix ledger same-day, reconciled against contracted rates with underpayments identified and appealed before the window closes.

Real-Time Eligibility & Full Benefits Breakdown

We go beyond the eTrans summary; pulling frequency limits, pre-authorization requirements, and dual-coverage sequencing from carrier portals before every appointment.

Aggressive Denial Management & 48-Hour Appeals

Every denial is investigated, corrected, and refiled within 48 hours; worked through every contractual appeal right until every option is exhausted.

Systematic Aged A/R Recovery & Monthly Performance Reporting

Every A/R bucket worked to recovery or confirmed write-off, with monthly production, collections, denial, and aging reports pulled directly from your Dentrix data.

Inside Your Dentrix System

We Know Dentrix. Every Module. Every Workflow

TransDontics specialists are trained across Dentrix G7’s complete feature set; not just claims submission. We operate inside the clinical, administrative, and financial modules your practice already depends on, so our team integrates into your existing workflows from the first day of onboarding without disrupting the systems your staff has spent years building.

Scheduling & Eligibility

Real-time eligibility
ia eTrans

Insurance Plan & coverage book management

Appointment List & continuing care recall

ASAP List & broken appointment recovery

Patient chart & coverage verification

Claims & Billing

eClaims via eCentral + Change Healthcare

Electronic attachments & ERA auto-posting

Dual & triple insurance coordination

Secondary claim generation workflows

Fee schedule management & validation

Reporting & A/R

Outstanding claims reports (30/60/90-day)

Dentrix Insights & Practice Advisor Reports

ollections Manager & payment tracking

Ledger corrections & month-end processing

Document Center & audit trail support

Built For Every Dental Specialty

Dentrix RCM Services Tailored to Your Specialty's Billing Rules

Oral surgery, orthodontics, endodontics, periodontics, and general dentistry each carry distinct documentation requirements, pre-authorization thresholds, and denial patterns. TransDontics specialists are trained on the specialty-specific coding rules and payer adjudication standards that apply to how your Dentrix practice actually bills; not how a generalist assumes it should.

General Dentists

Orthodontists

Oral Surgeons

Periodontists

Pediatric Dentists

Cosmetic Dentists

Prosthodontists

Sedation Dentists

Endodontists

Dentures & Implant

In-House vs. Outsourcing

What Running Dentrix Billing In-House Is Actually Costing You

This is not a marketing comparison. These are the actual numbers; what in-house dental billing costs in salary, benefits, software licensing, and lost collections versus what TransDontics delivers on a performance-based fee structure that only applies when we successfully collect.

Expenses

Annual Cost

Net Collection Rate

First-Pass Clean Claims

Denial Follow-Up

A/R Recovery

CDT Coding Expertise

Dentrix Module Coverage

Onboarding Speed

In-House Biller

$55K–$75K+ per FTE + benefits + training

~80% industry average

~82% industry average

30% never resubmitted

Written off after 90–120 days

1 generalist per location

Limited by staff bandwidth

4–12 weeks to hire and train

TransDontics - Logo White

Nominal % of collections

96% average

98%

100% within 48 hours

Every bucket worked to exhaustion

1,100+ certified specialists

Complete — all G7 workflows

Live inside Dentrix in 24 hours

*Industry averages sourced from publicly available compensation and claims performance benchmarks. Individual results may vary.

Total Payor Mastery Across Every Network

Whatever dental insurance your practice accepts, we ensure you get paid. TransDontics’ billing experts navigate the complexities of every major dental insurance network to maximize your revenue.
Nationwide Coverage. Local Expertise.

Trusted by Dental Practices Across All 50 States

From solo practices in rural Montana to multi-location DSOs in New York City, TransDontics delivers the same 98% clean claim rate and 48-hour follow-up guarantee coast to coast. We know your state’s Medicaid rules, regional payer behavior, and local coding nuances. Your geography is never a limitation.
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Everything Dentrix Practices Ask Before They Switch

Does TransDontics work directly inside Dentrix, or does my team need to use a separate system?

Directly inside Dentrix. Our specialists are credentialed into your existing Dentrix G7 environment and operate within your current workflows; the same ledgers, eCentral queues, insurance plans, and reporting modules your team already uses. There is no data export, no separate billing portal, and no reconciliation work your staff is responsible for. Every action our team takes is visible inside your Dentrix system in real time.
Most practices are fully onboarded and live within 24 hours of completing initial setup. We manage the access configuration, system review, and insurance plan audit during onboarding so your first day of TransDontics-managed billing begins without delay and without requiring your staff to pause normal operations.
Not at all. TransDontics works natively within Dentrix’s integrated workflows, including eCentral for claims submission and eTrans for real-time eligibility verification. We operate inside whatever configuration your practice has already built including ERA auto-posting, electronic attachment workflows, and Change Healthcare clearinghouse routing. We enhance what Dentrix already does; we do not replace it or introduce parallel systems.
Nothing happens to it. Your Dentrix data stays in your system, under your control, exactly as it exists today. We access it as credentialed users; the same way a member of your own staff would log in. There is no migration, no file export, and no transfer of data ownership. If you ever decide to discontinue working with TransDontics, your complete Dentrix history remains intact with zero dependency on our platform.
Yes. Our team is experienced with Dentrix Enterprise’s multi-location database architecture and its consolidated reporting environment. We manage claims submission, denial follow-up, payment posting, and A/R recovery across multiple locations within a single Dentrix instance; with location-specific reporting so you have clear visibility into each site’s performance individually and as a consolidated group.
Yes, and it is one of the first areas we assess during your complimentary audit. TransDontics specializes in recovering aged accounts receivable; including claims 90, 120, and even 180 days past due that previous billing coordinators or in-house staff classified as uncollectable. We work through your Dentrix Outstanding Claims Report systematically, investigate every aging claim individually, and pursue every recovery avenue that remains open before confirming any balance as a genuine write-off.
Yes. TransDontics is HIPAA certified, ISO 27001 certified, and SOC 2 Type II compliant. We execute a Business Associate Agreement with every practice before accessing patient data inside Dentrix. All access to your Dentrix environment is governed by enterprise-grade security protocols, encrypted credential management, and audit logging that meets and exceeds standard HIPAA requirements.
Our audit reviews your last 90 days of claim activity directly inside your Dentrix data; outstanding claims by aging bucket, denial reasons and rates, CDT coding accuracy on your highest-volume procedures, eligibility verification gaps, and ERA payment posting accuracy. We identify your top three revenue leaks specifically, quantify the recoverable dollar amount for each, and show exactly what a TransDontics-managed revenue cycle would address. Most Dentrix practices identify $30,000 to $80,000 in recoverable annual revenue before they commit to a single thing.

You Pay Nothing Until We Collect For You.

No setup fees. No monthly retainers. No long-term contracts. TransDontics earns a small percentage exclusively on successfully collected claims which means our incentives are aligned to yours. The average Dentrix practice saves $35,000–$55,000 annually after transitioning from in-house billing to TransDontics full-cycle management.
Get My Dentrix Revenue Audit
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Ready to Stop Leaving Money Inside Your Dentrix System?

Join 200+ dental practices that trust TransDontics to manage their complete Dentrix revenue cycle. Start with a complimentary audit and see exactly what is recoverable from your last 12 months of claims, before you commit to a single thing.

Free 90-day Dentrix claims review

Your top 3 revenue leaks identified and quantified

Denial rate and clean claim rate benchmarking

Aged A/R recovery estimate by bucket

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